If you have question,we have answer

Frequently asked questions

Get answers to all questions you have and boost your knowledge so you can save, invest and spend smarter.

What information do i need to send money abroad?

You need to register with ImpactRemit to send an international money transfer. You can do it on the ImpactRemit website. We’ll need the following details: Personal details: Sign up with your full name, email address, mobile phone number, gender, birth date, and address. Transfer details: Choose the amount you want to send abroad, select how your receiver wants to get the money, and lastly, how you want to pay. You will always see our fees upfront, the final amount you will pay, and the exact amount your receiver will get. Receiver details: Based on the receive method, we need specific details of your receiver abroad. The receiver’s full name, mobile number, and email address are always required to send money. Your receiver does not need to have an ImpactRemit account. Payment details: You will need a bank account, a debit card, or a credit card to send money abroad.

What is the benefit of sending money online with Impact Remit

We offer up to four receiving methods worldwide and are always fast, secure, and easy to use. Every transfer with us undergoes stringent security checks. ImpactRemit is authorised and regulated by AUSTRAC in Australia. The money you send goes safely to your recipient, and the transaction fee supports worthy causes: a win-win for everyone!

What verification do i need to send an international transfer?

We’ll verify your mobile phone number using an OTP. You might need to provide ID proof and a selfie to confirm your identity. The identity verification process typically takes up to 4 minutes for 90% of users. If there is a delay, we’ll notify you immediately.

How much money can i send abroad?

You can send no more than $9,990. However, the amount you can send varies based on the destination country. It may also depend on the chosen receiving method and local regulations.

How long does an online transfer take

Typically, money transfers sent via ImpactRemit will arrive within minutes. The expected delivery time will be displayed before you make a payment. We strive to complete transfers within the indicated timeframe, but some transfers may take longer depending on the receive method.

How do i track my transfer

You can track your transfer by logging into your ImpactRemit Account and check the status of your transaction under “my transactions”

Shopping Basket